Hello and welcome to the WADA POWER website!
We are happy to offer you our high quality products and are confident that they will bring you much satisfaction. To ensure your peace of mind, we provide a detailed warranty policy for our products. Below you will find information about our warranty policy:
Warranty Period: We provide 1 year warranty for all WADA POWER products purchased from our website or authorized resellers. （The warranty period begins from the date of purchase by the original consumer purchaser）The warranty covers any manufacturing and material defects in the product.
Warranty Coverage: The warranty covers the main components of the product, such as motor, battery, controller and chassis. Any damage caused by misuse, neglect, accident, or unauthorized modification is not covered by the warranty.
Warranty Claim Procedure: If you encounter a warranty-covered issue during the warranty period, please contact us immediately via our customer service team. You will need to provide all relevant details, including a description of the problem and your order information.
Assessment and repair: We will carefully review your warranty claim and if the problem falls within the warranty coverage, we will arrange for the repair or replacement of the defective product. We will do our best to resolve the problem as quickly as possible.
Product Return: In some cases, we may require you to return the product for further evaluation. Please carefully follow our customer service instructions for returning the defective product.
Warranty Limitations: Please note that the warranty does not cover damage caused by normal wear and tear, accidental damage, or damage resulting from improper use of the product. The warranty is valid only for the original customer and is not transferable. For damage due to shipping. (We strongly recommend that you retain the original box and all original packaging to ensure safe shipping in the event of a claim)
We hope this information gives you the peace of mind you need regarding our warranty policy. We are committed to offering high quality products and excellent customer service. If you have any questions or need further clarification, do not hesitate to contact us.
Thank you for choosing WADA POWER!
We are happy to offer you our high quality products and are confident that they will bring you much satisfaction. To ensure your peace of mind, we provide a detailed warranty policy for our products. Below you will find information about our warranty policy:
Warranty Period: We provide 1 year warranty for all WADA POWER products purchased from our website or authorized resellers. （The warranty period begins from the date of purchase by the original consumer purchaser）The warranty covers any manufacturing and material defects in the product.
Warranty Coverage: The warranty covers the main components of the product, such as motor, battery, controller and chassis. Any damage caused by misuse, neglect, accident, or unauthorized modification is not covered by the warranty.
Warranty Claim Procedure: If you encounter a warranty-covered issue during the warranty period, please contact us immediately via our customer service team. You will need to provide all relevant details, including a description of the problem and your order information.
Assessment and repair: We will carefully review your warranty claim and if the problem falls within the warranty coverage, we will arrange for the repair or replacement of the defective product. We will do our best to resolve the problem as quickly as possible.
Product Return: In some cases, we may require you to return the product for further evaluation. Please carefully follow our customer service instructions for returning the defective product.
Warranty Limitations: Please note that the warranty does not cover damage caused by normal wear and tear, accidental damage, or damage resulting from improper use of the product. The warranty is valid only for the original customer and is not transferable. For damage due to shipping. (We strongly recommend that you retain the original box and all original packaging to ensure safe shipping in the event of a claim)
We hope this information gives you the peace of mind you need regarding our warranty policy. We are committed to offering high quality products and excellent customer service. If you have any questions or need further clarification, do not hesitate to contact us.
Thank you for choosing WADA POWER!